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    The following policies describe how we will act in the general running of our service Last updated: 12/02/2013

    Policies may be updated or added to at any time without notice, we reserve the right to do this and you are responsible for ensuring that you are familiar with for the latest policy information

    By continuing to use the site you are deemed to accept changes to these policies

    For additional information, please review our Terms of Use

    For the purposes of this document, the term 'we' refers to Ones Called Bob Ltd, the term 'site' refers to the web site, the term 'you' and 'your' refers to our members


    We have a firm commitment to maintain the privacy of our members.

    We do not sell your information to third parties and we have no intention to do so

    We do collect information through the normal functions of the web site both at registration and during the normal running. Much of this is displayed to other members for example when members view your profile or see who has viewed them

    If we suspect abuse of our systems or members, we reserve the right to pass any information that we hold to relevant parties, which may include but is not limited to, the Police, Internet Service Providers and others to help prevent the abuse.

    We will also provide assistance where we think it is right to do so, to help identify members for others who are proceeding with in our view, legitimate legal action.

    Member Behaviour

    Members are expected to behave in a reasonable manner whilst using the site and threats or abuse of any kind are not tolerated. We reserve the right to remove any member from the site, disabling their login and if necessary may also report them to the Police. Banned members will be notified by email and will not be allowed entry to the site. Messages will be frozen for a period in case they are needed in a legal action

    Refund and cancellation Policy

    We are a subscription based service, we do not provide refunds of any kind subject to the New Zealand Consumer Guarantees act

    Duplicate or overpayments may be charged a processing fee if refunds are required